Frequently Asked Questions (FAQs)
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What sizes of bedding do you offer?
We offer all standard UK sizes – Single, Double, King, and Super King. Size guides are available on each product page to help you pick the perfect fit. -
Are your duvet sets machine washable?
Yes! All our duvet sets are machine washable. Care instructions are included on each product label and on the website product page. -
What fabrics do you use?
Our bedding is made from soft, high-quality materials including 100% cotton, brushed cotton, microfiber, and polycotton blends. -
Do pillowcases come with the duvet sets?
Yes, all our duvet sets include matching pillowcases. The number depends on the size – Single sets come with 1, while Double and up come with 2. -
Can I track my order?
Absolutely! We ship all orders via Royal Mail 48 Tracked, and you’ll receive a tracking link once your order is dispatched. -
How long will delivery take?
Delivery typically takes 2 working days from dispatch via Royal Mail 48hr Tracked service. -
Do you offer free delivery?
Yes! Orders over £40 qualify for free delivery. Orders under £40 are charged £2.95. -
Do you ship internationally?
Currently, we only ship within the UK – but we’re exploring international options for the future! -
What if I miss my delivery?
Royal Mail will leave a card with instructions or attempt redelivery. You can also collect from your local depot. -
Can I change my order after placing it?
If your order hasn’t shipped yet, get in touch quickly and we’ll do our best to make any changes. -
What’s your return policy?
You can return any unused bedding within 30 days for a full refund. Please see our Returns page for details. -
How do I return an item?
Simply contact us for a return authorization and we’ll guide you through the quick and easy process. -
Do you accept exchanges?
Yes, if you'd like a different colour or size, we’re happy to exchange your item (stock permitting). -
Are your products OEKO-TEX certified or hypoallergenic?
Many of our bedding sets are made with hypoallergenic materials and are OEKO-TEX certified – check product descriptions for details. -
Do you offer gift wrapping or gift notes?
Not at the moment, but it’s something we’re working on – stay tuned! -
Can I wash my bedding at 60°C?
Most of our sets can be washed at 40°C, but some cotton sets are safe at 60°C. Always check the label for the best results. -
Will the colours fade after washing?
Our products are designed to stay vibrant, but we recommend washing inside out and avoiding high heat to keep colours looking fresh. -
Do you offer bedding for kids or themed designs?
We’re always updating our collections, including fun and themed designs for all ages. Keep an eye on our New Arrivals! -
Is there a loyalty program or discount for first-time buyers?
We often run promotions – sign up for our newsletter to get exclusive offers and early access to sales. -
How can I contact you?
You can reach us anytime through our Contact Us page or email – we’re here to help with any questions or concerns.